Return, Exchange & Refund Policy

No unboxing video, no return / exchange.

For DAMAGED or INCOMPLETE items kindy message us your concerns including the unboxing video within 24 hours upon recieved.  Any complains later than 24 hours WILL NOT BE ENTERTAINED.

We assure you that we only sells good, quality and real gold. WE WILL NEVER ship broken and / or fake items.

KT GOLD will not be held liable for the delay and mishandling of parcel by the courier.

NORETURN / EXCHANGE / REFUND for special orders, customized items & pre-orders.

 NO RETURN / EXCHANGE / REFUND if :

You changed your mind.

Your circumstances changed.

You found a cheaper item elsewhere.